By securing the data of customers, clients, and workers, using features like AT&T message archiving. Through this practice, a company is demonstrating standard courtesy. It is also a way of meeting the legal obligation to prevent sensitive information from being disclosed.
Such breaches of confidentiality may have disastrous implications for a company. Thus, making sure that an employee understands how to follow this ethical and legal requirement is crucial.
One employee might manage a wide range of private or intellectual information, from consumer contact information to financial information about the organization. The data is in danger if the company does not have an employee confidentiality agreement and security policies like AT&T archiving.
A violation of confidentiality at work usually occurs unintentionally, yet even an honest error may have serious implications. For instance, if employees leave their business laptops on public transportation, any sensitive information saved becomes open to anybody. It could be as easy and harmful as sending a private email to the incorrect recipient.
As an employee, the repercussions of breaching confidentiality agreements may result in termination. In more extreme circumstances, they may face civil litigation if a third party implicated chooses to seek charges for the consequences of the breach.
A violation of confidentiality as a company might result in substantial compensation or legal action, depending on the severity of the breach. Apart from the financial consequences, it may harm the company’s brand and current connections. If it becomes apparent that private information was shared without authorization, or if there is a data breach, the company may lose the trust of current and potential customers. Recovering from a data breach may be expensive and needs concrete public relations to plan to get back on track.
Check the infographic below from TeleMessage to learn further about protecting private, confidential, and sensitive information from leakage.
